A chargeback occurs when the holder of a credit card disputes a billing entry. Chargebacks are a potentially devastating force for any online merchant and must be treated seriously. Chargebacks and the fraud that is often their precursor are regular events in the world of online sales and they pose a huge risk to merchants of all types.
It is important that you are taking steps at all stages in your business to prevent chargebacks. This is before you have made the sale, whilst you are making the sale and also after the sale. The same rules apply to merchants whether they are selling physical goods or downloadable goods. You are not immune whether you are using a Credit Card Processor, Paypal or Stormpay! Start to protect yourself today by finding out what these necessary steps are.